Careers at Smarte Carte

Are you looking for an exciting job in a fast paced and sought after working environment?

We offer customer service representative positions at our retail stores and airports across Australia and New Zealand.

Positions Available

Location: Melbourne, Australia

Title: Causal Customer Service Representative

An opportunity has become available at our Melbourne Locations to employ a Customer Service
Representative. The purpose of a Customer Service Representative is to assist customers with our
baggage storage services and retail products.

With training you would be required to:

  • Provide courteous service in assisting customers.
  • Display good customer service and verbal communication skills.
  • Perform customer sales and service transactions, including accurate assessment of
    applicable charges.
  • Maintain accurate handling and processing of cash, credit cards, EFTPOS and point of sale.
  • Promote product and services through up selling and cross-selling, merchandising and other
    promotional activities.
  • Learn and practice safe work procedures thus assuring safety to self, co-workers, customers
    and visitors.
  • Maintain good communication and cooperation with other employees and facility
    management.
  • Perform jobs in an honest, reliable, and a professional manner.
    To be considered for this position you must:
  • Have the physical ability and manual dexterity needed to lift a minimum of 20kgs to waist
    height.
  • Be able to walk and stand for 8 hours a day.
  • Be available to work a flexible roster including early morning, afternoon and night shifts
    during weekdays and weekends.
  • Be flexible for additional hours, changing shift times.
  • Be computer literate with experience in programs including Microsoft Office Suites.
  • Work well in a team environment.
  • Be highly motivated and work well autonomously.
  • Be able to secure an Australian Security Identification Card (ASIC Card) to be able to work at
    Australian Airports.

Please email your application to This email address is being protected from spambots. You need JavaScript enabled to view it.